Yes. All Blueprint fixtures are handmade to order based on your selected specifications, including finish, color, size, and configuration. Because each piece is custom manufactured, orders typically cannot be canceled, returned, or refunded once production has begun.

Yes. Virtually all of our fixtures can be customized in finish, size, drop length, wiring configuration and more. Fully custom projects can be arranged by contacting our sales team at sales@blueprintlighting.com or through our Custom Projects page.

All of our fixtures are hardwired by default unless specified otherwise, but any design can be adapted to a cord-and-plug configuration for an additional charge. Wall fixtures can also accommodate integrated switches or toggles upon request.

We may be able to accommodate minor changes depending on the stage of production. However, changes are not guaranteed once an order has entered manufacturing. Please contact us as soon as possible if you need an adjustment.

Due to the custom, made-to-order nature of our fixtures, orders cannot be canceled once placed, and we do not offer refunds, returns, or exchanges. In certain cases, special consideration or store credit may be offered at the discretion of our Client Care Team. Items held for more than 30 days and installed fixtures are not eligible for consideration.

Our standard lead time is typically 9-12 weeks. Lead times are estimates and may vary depending on production schedules or custom requirements. Custom projects may require extended timelines.

Yes, in some cases. Rush orders are subject to approval and availability. When accommodated, production is typically reduced to 4-6 weeks. Select Quick Ship items are available with expedited processing of 1-2 business days.

No, our fixtures do not include bulbs. With so many bulb options available, we want to give you the flexibility to choose the best fit for your needs. However, we sell our recommended bulbs from EmeryAllen, a trusted bulb manufacturer, and you can find them on our Accessories & Samples page. If you have any questions or need assistance selecting the right bulb, feel free to email us at support@blueprintlighting.com.

No, lightbulbs are drop-shipped directly from the manufacturer, Emery Allen, and are final sale.

Yes. We offer a Trade Program for interior designers, architects, and industry professionals, with preferred pricing, support, and resources. Please visit our Trade page to learn more and apply.

Once your order has been processed and payment has been submitted, your sales representative will provide you with an estimated ship date. Orders are typically shipped via FedEx or UPS. Shipping costs are calculated based on destination, size, and weight. Once your fixture ships, you'll receive an email with tracking information. All shipments require a signature upon receipt. In the event that the carrier is unable to complete the delivery, please contact us promptly to arrange for reshipment. Please note that any costs associated with reshipment are the responsibility of the purchaser.

Yes. If you're looking to place an international order, please email sales@blueprintlighting.com and a salesperson will assist you. Please note that any VAT, duties, taxes, custom fees, or import charges are the responsibility of the purchaser.

If your order arrives damaged, you must notify us within 48 hours of delivery by emailing support@blueprintlighting.com. Please include photos of the product and packaging, and retain all materials for inspection and insurance purposes. Claims submitted after 15 days cannot be honored, and installation constitutes acceptance of the product condition.

All Blueprint products are covered by a one-year warranty from the date of receipt. This warranty covers defects in workmanship under normal use. It does not cover damage caused by misuse, accidents, alterations, improper installation, or normal wear and tear. Customers must follow all care and installation instructions to maintain warranty coverage. If a warranty issue arises, contact support@blueprintlighting.com. We will assess the issue and provide an appropriate resolution. If a repair is required outside of warranty coverage, customers are responsible for shipping, parts, and labor costs. Blueprint is not responsible for installation, removal, or re-installation costs.

Most fixtures are dimmable when used with compatible dimmable bulbs and dimmer systems. Performance depends on the bulb and dimmer combination selected. All Blueprint fixtures use standard line voltage wiring (Hot, Neutral, Ground). Please consult your licensed electrician regarding dimmer compatibility with your specific dimming system and be sure to use high-quality dimmable bulbs.

Bulb specifications vary by fixture and are listed on each product page. We do not include bulbs with our fixtures, but recommended options are available through our Bulbs & Samples page.

We strongly advise that you use a licensed electrician for hardwired fixture installations. In every shipment, we include complimentary gloves. We strongly recommend that your installation team wears these gloves when handling our pieces to prevent smudging and potential damage to the finishes, particularly our natural brass. Brass is intended to age and patina beautifully over time, but exposure to bare fingers, dirt, and grime may lead to uneven aging and visible finger marks. To maintain the aesthetic appeal of your fixtures, please utilize the provided gloves during installation. Please see our Installation Instructions page for more detailed information.

Wipe with a soft, dry cloth as needed.
Avoid chemical cleaners, abrasives, or solvents, which may damage the finish.

Yes. Natural brass finishes will develop a patina over time. This is a normal and intended characteristic of the material and contributes to the unique aging of each fixture. Fixtures are lacquered as standard to slow the patina process, but may be left unlacquered upon request.

Yes! Each of our fixtures has its own unique tear sheet and accompanying installation instructions. You can find these documents by visiting your specific product's webpage and expanding the "Downloads" dropdown menu. Additionally, you can visit our general Installation Instructions page which houses instructions for all of our fixtures. When you receive an order from us, you'll find a "Thank You" card with a QR code within a pink bag inside your box or crate. Scan this QR code to conveniently access our Installation Instructions page from your mobile device.

OAH, or Overall Height, refers to the complete vertical measurement of a light fixture, from the ceiling to its lowest point.

The lumens output depends on the quantity and type of bulb. If you are trying to calculate the lumens of the fixture you ordered, please visit our Understanding Light Measurements blog post.

Please visit our Terms & Conditions page.

Please visit our Promotional Terms & Policies page.

Our showroom is located at 561 7th Avenue, 20th Floor, New York, NY 10018.

Our showroom is open from 10AM-5PM EST Monday through Thursday, and 10AM-4PM EST on Fridays. Appointments are recommended, though walk-ins are welcome. Please contact sales@blueprintlighting.com to set up an appointment.

We display a curated selection of our collection in our showroom. Not all fixtures are on display at all times. If you are visiting to view specific pieces, we recommend contacting us in advance. Please contact sales@blueprintlighting.com to set up an appointment.